Parabeam Support





and general information

Welcome
To the Parabeam support page, here you will find useful information regarding the beams & installation, plus some general trouble-shooting and tips to keep your Parabeam working at peak performance for many years.

Overview
The Parabeam system is an outdoor alarm system working in real-time to protect perimeters and areas or zones from unwanted access to provide both property protection as well as effective personal security 24/7, alerts can be provided via 2/3/4G cellular alarm panel, or through an existing panel where communication capability exists. All units have a built-in sounder to alert users of a property intrusion.

A key strength of the Parabeam system is its proprietary Active Infra-Red emitter & receiver- unlike common Passive Infra-Red (PIR) based systems and active infra-red beam cannot generate a trigger on its own and can be focused in a highly managed and precise linear format, the algorithm used to determine a trigger event is designed to eliminate small transient objects such as birds, leaves, rain, snow etc which are the main causes of false alarms in standard systems.

By introducing a speed/mass approximation equation remaining events must be typically either people or vehicles thus providing one of the most reliable linear detectors available. There are some exceptions- see Environmental Factors below.

Design Features

  • Compact & low power consumption: the technology design is notable for not needing large battery packs or physical wiring to the sensors making them amongst the most portable in the world
  • Self Contained: No need for reflectors or additional light sources and cannot be beaten by hand held infra-red light, torches, or lasers
  • Comprehensive anti-tamper defenses: can’t be deflected, moved, or cables cut without alarming
  • Connectivity: Can be added to any standard alarm system using industry-standard sensor connections
  • Low maintenance: means low cost of ownership

Maintenance Checklist
 Some basic things you need to do to avoid potential annoyances and ensure reliable operation of the Parabeam system:

  • Check & clean solar panels and sensor units monthly
  • Ensure solar panel cabling is not accessible by livestock
  • Ensure solar panel cable is well secured with any excess firmly retained
  • Ensure solar panels remain in sunlight
  • Ensure base receiver is never turned off- use the mute or output buttons to manage sounds and alerts, turning the base receiver off will cause batteries to drain at a rate faster than they are charged by the solar panels
  • Ensure units or the mounting are not bumped out of alignment, if so realign as per instructions.
  • Check mounting hardware is firmly attached, check screws, bolts etc annually.
  • Ensure any solid objects or foliage do not interfere with the beam

INSTALLATION

It is recommended all alarm systems are installed by licensed and qualified installers to guarantee best performance and longevity. Also greater warranty benefits apply: 3yr parts & onsite labour (excludes km’s)

The Parabeam FSK-700 can be supplied in a DIY kit, however if purchased to be self-installed then the following official factory installation guide will provide some useful instructions & information that if followed will greatly assist in achieving a successfully deployed system:

Online Installation PDF:
http://www.parabeam.co.nz/installation-guides/online-installation-guide/

Installation video

BEFORE REQUESTING ASSISTANCE…
Please review the maintenance checklist, then:
Have the following information ready after referring to the brief chart supplied with the unit (or download PDF below):
Base Receiver
Power is ON (yep- this happens!)
What ZONE & LED colour status- flashing or solid
Units are clean and free of obstructions
Units are still aligned- refer to installation PDF or video above in unsure
Text alerts
If not receiving alerts please check unit is armed (LED indicator will be lit), if not arm via phone with PIN supplied
Check your account status online and top up as required if a pre-pay SIM

Further Viewing- BBC Report

Promotional

Environmental Considerations- please review before purchasing

Before purchase, consider known environmental issues that may effect the performance and varies from site to site, in rare cases some may be unique to a given site and therefore may not be suitable for an installation (ie radio or telemetry clashing) and so will not be discussed here, rather the scope concerns those found commonly and to all or some extent predictable & generally resolvable. It’s important to note that any system deployed outdoors whether from hobby stores to military-grade equipment are subject to environmental challenges unlike indoor systems where a stable and predictable environment exists. So it’s to be expected a small percentage of irrelevant alarms may occur but always as result of the beam being broken according to the set parameters. The incidence of irrelevant night time triggers from the Parabeam system is less than .2% making it one of the most trusted systems on the general market today for nighttime use. Given that environmental factors may be beyond reasonable control, please read the most common types of environment issues encountered, generally daytime irrelevant triggers are outweighed by the security benefits the beams offer:

  • Sun Strike- low and intense sunlight entering the receiver, this can simulate a beam-break, it is characterised by a series of alerts occurring within a short time frame at the same time each day for up to a month and usually only for one or two periods in the year.
  • Dense fog
  • Solar panel shaded or completely covered- this will eventually drop the built in battery capacity after approx 3 days to a point where it cannot reliably maintain/receive the emitter beam. A status light will show on the panel long before action needs to be taken.
  • Mud or similar splashing up onto the sensors may result in over-sensitive alerting, cleaning with a soft clean cloth will resolve this.
  • A static object positioned between the sensors (ie parked car) will- after providing an alert- then issue a “beam blocked” recurring chirp, not really an environmental issue as such but can be remedied by managing the area concerned more effectively
  • Flocks of birds congregating on or around the beam